Digital Business Analyst

Bridging the needs of the business with the use of IT
Acting Risk, quality and issue management

Principal responsibilities:

• He/she takes care of Requirements management and communication and ensures good understanding of business’ needs
• He/she is the liaison between all stakeholders & guarantees customer satisfaction
• He/she supports the testing phase, takes care of change management and leads the closure of issues during the warranty period
• He/she takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management)  in the search & implementation of digital (marketing ) solutions
• He/she works closely with the channel manager, Marketing/ Product management and with the Process team in order to understand the overall strategy and objectives for the Channels for the  domain
• He/she takes the lead in specific studies related to the digital channels for enterprises
• He/she identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process/ Change manager
• He/she collects, analyses and translates business requirements delivered by our end-users into detailed business specifications taking into account a user centric, collaborative and agile way of working
• He/she builds and maintains good relationships within with the Business partners, Operations and the different departments of IT.

• After initial training : Expectation: 50% on site & 50% homeworking

• You have at least  3-5 years of relevant experience in Data Analytics.

• Ability to conduct cost/benefit analysis
• Good understanding of IT and testing
• Good understanding of work flow processes
• Experience working on digital transformation projects in a consulting/client facing environment
• Experience in one or more digital technology areas such as:
  • Content management: Adobe Experience Manager, Sitecore, OpenText, Drupal, WordPress
  • Ecommerce: Websphere Commerce, Oracle ATG, Hybris
  • Digital marketing: social media, personalisation, targeting, SEO, PPC
  • Front-end technologies: HTML5, CSS, JS
  • Infrastructure: cloud, SaaS, security, server technologies
• Experience in rapid prototyping tools e.g. Axure, Balsamiq, Invision
• Understanding of delivery frameworks and methodologies (Prince 2/PMP/, Agile – Scrum)

• Ability to manage meetings
• Extensive experience working on digital transformation projects in a consulting/client facing environment

• Customer oriented
• Analytical mind – conceptual thinking
• Negotiation and persuasion skills
• Excellent communication skills (both verbal and written)
• Self-starter and work independently
• Problem-solver
• Quality-minded and eye for detail
• Goal-oriented
• Open to change
• Eager to understand the strategy behind business requirements and provide recommendations