The Candidate will join the “Tribe Daily Banking” where he/she will take the role of Product Expert role dedicated to Business Credit Cards – in close collaboration with Product Development (Cash Management BE)
Function description
Major tasks and responsibilities:
Accountable for the Objective and Key Result of the Business Credit Card acceleration program
Responsible of the various initiatives’ roadmaps overview
Thorough stakeholder reporting – key liaison between Cash Management BE, Daily Banking & the professional channels
Supporting BA on specific initiatives
Supporting the requirement definitions & ensuring the good understanding of business’ needs
He/she takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management) in the search & implementation of digital (marketing) solutions
He/she takes the lead in ideation of new features within the Cards domain with emphasis on MVP and Customer value
He/she identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process manager
In delivery mode, assists the squads in collecting, analyzing and translating business requirements delivered by our end-users into detailed business specifications taking into account a user centric, collaborative and agile way of working
Language requirements
Dutch/French
At least one: strong written and spoken communication skills
French/Dutch
At least one: strong written and spoken communication skills
English
Strong written and spoken communication skills
Education
Master Degree
Certification
Travel
Telework
Expectation: 50% on site & 50% homeworking
Required experience / knowledge
At least 5 years of relevant experience
Technical experience
mandatory
Advanced MS Office skills
Good understanding of work flow processes.
Ability to conduct cost/benefit analysis.
preferable
Business experience
mandatory
Experience in the Cards Domain:
Credit Card
corporate card
commercial cards
Ability to manage meetings
preferable
Experience working on digital transformation projects in a consulting/client facing environment
Experience working in banking sector
Soft skills
Analytical mind – conceptual thinking
Negotiation and persuasion skills
Excellent communication skills (both verbal and written)
Effective tailor communication depending on audience
Self-starter and work independently
Problem-solver
Quality-minded and eye for detail
Goal-oriented
Open to change
Eager to understand the strategy behind business requirements and provide recommendations
